Hello, I'm MD NUR ISLAM
Operations Officer | Aspiring HR Strategist
A results-driven Operations Officer and BBA (HRM) graduate with expertise in operations management, business development, and strategic human resource practices. Committed to driving organizational excellence, building high-performance teams, and creating inclusive workplaces through data-driven HR solutions.
About Me
I am Nur Islam, an Operations Officer at VFS Global and a proud BBA graduate in Human Resource Management from Stamford University Bangladesh (GPA: 3.57/4.00). I bring strong expertise in operational efficiency, customer service, and strategic cross-functional collaboration.
My background spans across leading visa processing operations to driving enterprise ERP business development. Through this hands-on experience and my academic training, I have developed a keen interest in HR analytics and talent development.
Professional Objective: To leverage my hands-on experience in visa operations, business development, and HR to take on senior leadership roles where I can drive operational efficiency, develop people-first strategies, and contribute to sustainable organizational growth — both locally and on a global scale.
Quick Facts
Education
Bachelor of Business Administration (HRM)
Stamford University Bangladesh
Dhaka, Bangladesh | December 2021 | CGPA: 3.57/4.00
Relevant Courses (A & A+): Industrial Relations, Human Resource Management, International Management, Training & Development, Organizational Change & Development, Financial Accounting, Management Accounting, Business Communication
Higher Secondary School Certificate (Business Studies)
Government Yasin College Faridpur
Faridpur, Bangladesh | August 2013 | GPA: 3.40/5.00
Secondary School Certificate (Business Studies)
Laskardia Atiqur Rahman High School
Faridpur, Bangladesh | May 2011 | GPA: 4.44/5.00
Professional Experience
Operations Officer
VFS Global Bangladesh Pvt. Ltd.
February 2023 - Present
- Manage daily operations, setting goals, optimizing resource allocation, and leading teams to ensure efficient service delivery
- Successfully handled customer complaints, coordinated with stakeholders, and implemented strategic initiatives
- Expertise in administrative tasks, vendor management, and customer service
Executive Business Development, ERP
Access Telecom (BD) Ltd.
April 2022 - January 2023
- Engaged with clients and offered pre-sales technical support for ERP solutions
- Collaborated on tailored proposals and conducted market research
Internship
Sonali Bank Limited
November 2021 - January 2022
- Assisted clients with account openings and banking operations
Involvement & Volunteering
Member
Ora Agaro Jon Cooperative Society
Faridpur, Bangladesh | June 2021 - Present
- Collaborated with 16 members to support community growth through savings programs, skill development workshops, and community projects.
- Contributed to sustainable development initiatives that drove positive change for underprivileged communities.
- Demonstrated teamwork and shared responsibility in delivering cooperative society programs over 4+ years.
Member
Stamford University Business Forum
Dhaka, Bangladesh | May 2017 - Present
- Organized and participated in 90+ monthly events over 8 years, including guest lectures, workshops, and networking sessions held at universities and businesses across Dhaka.
- Enhanced leadership, communication, and business acumen through active engagement with 50+ business professionals and academic leaders.
- Facilitated 20+ collaboration and innovation initiatives to achieve organizational goals and strengthen university-business partnerships.
Volunteer Member
Bismay Foundation
Shyamoli, Mohammadpur, Bangladesh | April 2022 - October 2023
- Supported 50+ underprivileged children in rural areas by providing essential supplies including clean water, stationery, and educational materials.
- Assisted in organizing 26 medical camps and arranging nutritious meals for children in underserved communities.
- Strengthened organizational and teamwork skills while working collectively with volunteer team to deliver community service initiatives.
Skills & Expertise
Soft Skills
Certifications
- Relationship Mgmt & Business DevelopmentStarweaver • 2025
- Project Management: FoundationsUniversity of Colorado • 10/2024
- Employee RelationsHRCI • 08/2024
- Learning and DevelopmentHRCI • 05/2024
- Talent AcquisitionHRCI • 02/2024
- Human Resources AnalyticsUC Irvine • 05/2023
- Preparing to Manage Human ResourcesUniversity of Minnesota • 05/2023
Languages
References
Md. Golam Rabbani
Assistant Professor • Stamford University Bangladesh
mgrabbani@stamforduniversity.edu.bd
+8801711575142
Mohammed Jaynal Abedin
Associate Professor • Stamford University Bangladesh
abedin1994@stamforduniversity.edu.bd
+8801790605606
Get in Touch
I'm always open to new opportunities and collaborations
357/12/A/C, Modhubag, Hatirjheel, Dhaka-1217, Bangladesh