Hello, I'm MD NUR ISLAM
Operations Officer | Business Development Professional
A Bachelor of Business Administration (HRM) graduate with over two years of experience in operations, project management, and business development. Passionate about management strategies and driving innovation.
About Me
I am Nur Islam, a Bachelor of Business Administration (HRM) graduate from Stamford University Bangladesh. With over two years of experience as an Operations Officer at VFS Global, I bring expertise in administrative tasks, vendor management, and customer service.
My professional journey also includes a role as an Executive Business Development professional for ERP at Access Telecom (BD) Ltd., where I engaged with clients, offered pre-sales technical support, and refined unique selling propositions.
I have completed specialized training in HR analytics, project management, and talent acquisition. My long-term goal is to become a successful business owner, driving innovation and growth.
Quick Facts
Education
Bachelor of Business Administration (HRM)
Stamford University Bangladesh
Dhaka, Bangladesh | December 2021 | CGPA: 3.57/4.00
Relevant Courses (A & A+): Industrial Relations, Human Resource Management, International Management, Training & Development, Organizational Change & Development, Financial Accounting, Management Accounting, Business Communication
Higher Secondary School Certificate (Business Studies)
Government Yasin College Faridpur
Faridpur, Bangladesh | August 2013 | GPA: 3.40/5.00
Secondary School Certificate (Business Studies)
Laskardia Atiqur Rahman High School
Faridpur, Bangladesh | May 2011 | GPA: 4.44/5.00
Professional Experience
Operations Officer
VFS Global Bangladesh Pvt. Ltd.
February 2023 - Present
- Manage daily operations, setting goals, optimizing resource allocation, and leading teams to ensure efficient service delivery
- Successfully handled customer complaints, coordinated with stakeholders, and implemented strategic initiatives
- Expertise in administrative tasks, vendor management, and customer service
Executive Business Development, ERP
Access Telecom (BD) Ltd.
April 2022 - January 2023
- Engaged with clients and offered pre-sales technical support for ERP solutions
- Collaborated on tailored proposals and conducted market research
Internship
Sonali Bank Limited
November 2021 - January 2022
- Assisted clients with account openings and banking operations
Skills & Expertise
Soft Skills
Certifications
- Project Management (U of Colorado)
- HR Analytics (UC Irvine)
- Talent Acquisition (HRCI)
- Compliance & Risk (HRCI)
Languages
Get in Touch
I'm always open to new opportunities and collaborations
357/12/A/C, Modhubag, Hatirjheel, Dhaka-1217, Bangladesh